Refund policy

Because our products are made to order, we do not accept returns or exchanges for buyer's remorse, incorrect size selection, or change of mind.

Please review sizing information carefully before placing your order.

Damages and Issues

Please inspect your order upon arrival and contact us immediately at kt.chukotlan@gmail.com if the item is defective, damaged, misprinted, or if you received the wrong item.

To help us resolve the issue quickly, please include:

  • Your order number
  • A description of the issue
  • Clear photos showing the problem

If a product is confirmed to be defective, damaged, or incorrect, we will provide a replacement or refund at no additional cost.

Refunds

Refunds are only issued for items that arrive damaged, defective, or incorrect and cannot be replaced.

If a refund is approved, it will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Questions

For any questions regarding your order, please contact:

CHUCOTLAN
kt.chukotlan@gmail.com